FREQUENTLY ASKED QUESTIONS
Are you insured and bonded?
Yes! Our insurance policy includes an Animal Bailee as well as coverage for broadened property damage.
What happens at the Meet & Greet?
The Meet & Greet is our opportunity to meet each other in your home and start building a relationship with you and your dog. You’ll let us know how you’d like the visits to be conducted, and we’ll answer any questions you may have about our offerings.
What happens during a visit?
We’re here to serve the unique needs of each individual client and dog. Visits can include walking, running, playing, belly rubbing, ear scratching, feeding, administering medications and so much more!
When will you visit my dog?
We’re flexible! Whether you need us every week day or sporadically, we can accommodate. Dog Walking visits typically occur Monday-Friday between 10am-3pm. We’ll agree upon a two-hour visitation window.
Who will be taking care of my dog?
We only hire the very best pet care providers. We’ll assign one primary team member to make visits and meet your dog’s needs.
When do I pay?
We bill our clients once per month. At the begining of every month you’ll receive an invoice for the previous month’s activity.
How do I pay?
We offer an easy online payment option, and we accept all major credit cards.